downloaded the new version of Visualizer. Works on a machine that had the older version installed. Program locks up on any machine where is was installed for the first time?
Any help?
thanks,
bob
Hi Bob,
The program should install no matter what. The problem could be with a corrupted download, which does happen once in a moon. Please try to download and install again. If the problem continues let me know and I will send you a CD. That's what usually takes care of such problems.
By the way: What operating system are you using when you install? Provided you need to log in to the computer, did you log in as an administrator? (Does apply for Windows Vista).
Regards,
Wilfried
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